Data Protection & Privacy

Bdbig's Privacy Policy

Your personal information is a trust we take seriously. Here you'll find a clear explanation of how we use your data, how we protect it, and why we never share it with third parties.

Last updated: January 2026
256-bit
SSL Encryption
0%
Sale to Third Parties
24/7
Data Security Monitoring
GDPR
Adherence to International Standards
In summary: bdbig treats your privacy as a top priority. We never sell your data, use it for advertising, or share it with anyone unless absolutely necessary.

Introduction & Commitment

Bdbig (https://bdbig.ws) is a trusted online gaming platform serving users in Bangladesh and internationally. Our Privacy Policy is a clear commitment to you — a full account of how your personal information is collected, used, and protected.

By using our platform or creating an account, you are agreeing to this Privacy Policy. Please read it carefully. If anything is unclear or you have questions, our support team is always here to help.

This Privacy Policy has been developed in accordance with international data protection standards. We believe transparency is the foundation of trust, which is why we openly outline every aspect of how we handle your data.

What Data We Collect

Bdbig only collects the information needed to serve you properly. We do not collect anything beyond what is necessary.

Information Collected at Registration

  • Full Name (as per National ID)
  • Mobile Number (linked to bKash/Nagad)
  • Date of birth (for age verification)
  • Email Address (if applicable)
  • Chosen username and password

Information Collected During Account Use

  • Deposit and withdrawal transaction history
  • Gaming history & betting records
  • Login time, IP address, and device information
  • Customer Support Communication Records
  • Payment Method Ownership Details

Automatically Collected Data

Data Type Purpose
IP Address Security Verification & Account Protection
Browser & Device Type Ensuring the Best Experience
Session duration Responsible Gaming Monitoring
Cookie Data Remembering login state and preferences
Referral Source Analyzing Marketing Effectiveness
We never store your password in plain text. Passwords are always hashed using strong encryption algorithms.

How We Use Your Data

Bdbig uses your information only for specific, legitimate purposes. We never use any data beyond its original intended use.

Primary Use Cases

  • Account Management: Registration, login, and account verification.
  • Payment Processing: Processing deposit and withdrawal requests.
  • Security Assurance: Preventing fraud and unauthorised access.
  • Fulfilling Legal Obligations: Complying with KYC verification and regulatory requirements.
  • Service Improvement: Improving platform performance and user experience.
  • Responsible Gaming: Monitoring gaming behavior to provide support when needed.
  • Customer Support: Resolving your complaints and inquiries promptly.
We may use your information to keep you informed about relevant offers and promotions. You can opt out of these communications at any time — just let our support team know.

Cookies & Tracking Technologies

Bdbig uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser that remember your preferences and session details.

Cookie Type

Cookie Type Description Retention Period
Essential Cookies Stores login session state and security tokens Deleted at End of Session
Performance Cookies Monitoring site speed and errors 30 days
Functionality Cookies Remembers language and preference settings 1 Year
Analytics Cookies Collects analytics to understand user behaviour 90 Days

You can disable cookies through your browser settings. However, disabling essential cookies may limit certain site functionality.

Data Sharing Policy

Bdbig never sells your personal data. However, in certain circumstances, information may be shared — always under strict confidentiality agreements.

When Data May Be Shared

  • Payment Processor: Only the minimum necessary information is shared with payment platforms such as bKash and Nagad to process transactions.
  • Legal Authority: Information may be disclosed in response to a valid order from a court or regulatory authority.
  • Security Auditor: With licensed third-party providers for KYC and identity verification.
  • Technology Partner: With hosting or IT service providers to maintain platform functionality.
Our commitment: We never sell or transfer your information to advertisers, data brokers, or marketing companies.

Data Protection Methods

Bdbig uses multiple layers of security to protect your data. Alongside technical safeguards, our trained team monitors the platform 24/7.

Technical Security Measures

  • 256-bit SSL/TLS encryption — all data transmissions are fully secured
  • Sensitive data stored in databases is protected with AES encryption
  • Two-Factor Authentication (2FA) support
  • Firewall & Intrusion Detection System
  • Regular Security Audits & Penetration Testing
  • Automated suspicious activity detection system
For your own security: never share your password or OTP with anyone. No bdbig staff member will ever ask for your password by phone or message.

Your Rights

As a bdbig user, you have several important rights over your own data. We respect these rights at all times.

Right to Access Your Data

You have the right to know what information we hold about you and to receive a copy of it.

Right to Correct Your Data

You may request a correction if any of your information on record is inaccurate.

Right to Delete Your Data

Under certain conditions, you may request that your data be deleted.

Right to Restrict Processing

You can request that your data be used only for specific, limited purposes.

Right to Data Portability

You have the right to export your data in a structured, portable format.

Right to Object

You have the right to object to certain types of data processing.

To exercise any of these rights, email us at: support@bdbig.ws — We will respond within 30 business days.

Data Retention Period

We do not retain your data for longer than necessary. That said, certain information must be kept for a defined period to meet legal and regulatory obligations.

Data Type Retention Period
Account & Identity Information 5 Years After Account Closure
Financial Transaction Records 7 years after the last transaction
Gaming History 3 Years After Account Closure
Customer service records 2 years after last contact
Log Files & IP Records 12 Months
Cookie Data By cookie type (see above)

Once the retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.

Protection of Minors

Bdbig strictly prohibits users under 18 from accessing our services. Age is verified at registration, and we actively work to prevent underage access to the platform.

If we confirm that a minor has created an account, that account will be closed immediately, all associated data will be deleted, and any deposited funds will be refunded.

If you suspect your child is using bdbig, please contact us immediately. We will take prompt action.

Policy Changes & Updates

This privacy policy may be updated from time to time due to market changes, technological developments, or legal obligations. When changes are made, we will:

  • We will update the revision date on this page
  • For significant changes, we will notify you by SMS to your registered mobile number or by email
  • A notice of major changes will be displayed upon logging in to the site

Continued use of the platform after any changes indicates your acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions about this Privacy Policy, please get in touch with us: support@bdbig.ws
Why Your Data Is Safe with bdbig

Our multi-layered security system keeps your personal information private

End-to-End Encryption

Every transaction and data exchange is protected with 256-bit SSL encryption, making it completely unreadable to outside parties.

KYC Verification System

Identity verification at registration ensures that only real, legitimate users can access and manage their accounts.

No Data Selling

We never sell your personal information to third parties. Your data is used solely to provide you with our services.

Two-Factor Authentication

Mobile OTP verification at login and withdrawal prevents unauthorised access to your account. No one can get in without your approval.

Secure Data Centers

Your data is stored in internationally certified data centers equipped with both physical and digital security measures.

Regular Security Audits

Independent security experts regularly audit our systems. Any vulnerabilities identified are addressed promptly.

Privacy FAQs

Frequently Asked Questions

No, your mobile number is kept strictly confidential. It is used only for payment verification and OTP delivery — no other user or third party can access it.

Some data is retained for a set period due to legal and regulatory requirements, after which it is securely deleted. Financial transaction records are legally required to be kept for 7 years.

No. Your gaming history is kept strictly private. It may only be disclosed under a valid court order or regulatory directive — never otherwise.

Email us at support@bdbig.ws or reach out via live chat. After verifying your identity, we will update your information within 7 business days.

You can update your notification preferences in Account Settings, or simply email support@bdbig.ws and we will remove you from our promotional list.
Start Gaming Safely

Your Data Is Secure — Join Now

Your privacy is our top priority at bdbig. Create your account with confidence and enjoy the best gaming experience in Bangladesh.

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